Emergencies and Customer Care: 1-800-994-2762

Call Before You Dig

Not calling can be costly

FREDERICTON, NB - With construction season and perfect weather for home renovations now here, it is important to remember that before doing any digging into the ground, clearance should be received from Enbridge Gas New Brunswick.

Even a hole dug small enough for a tree or shrub can indicate the need to call the utility.

“Although gas is extremely safe when handled properly, hitting a buried gas line can be dangerous,” explained Dave Charleson, General Manager of Enbridge Gas New Brunswick. “So don’t take a chance, always call before any sort of digging. One phone call can protect you, the public and your wallet.”

Homeowners and contractors are required by law to determine the location of buried natural gas pipes before breaking ground and anyone who fails to determine the location of underground pipes and happens to damage a natural gas line is liable for at least the cost of repairs.

“Digging in the wrong spot could cut off essential services to your neighborhood and could cause damage or personal injury, so this is why we are asking anyone planning to dig to call our toll free number for more information,” says Charleson. “Play it safe.”

Enbridge Gas New Brunswick provides a free locating service in the communities we serve (Fredericton, Oromocto, Saint John, St. George, St. Stephen, Moncton, Riverview, Dieppe and Sackville) to help determine the location of natural gas pipelines and to protect the public from unnecessary service disruptions.

Even if you are not a natural gas customer, it is still important to phone Enbridge Gas New Brunswick as there may still be pipeline in front of your home or business.

Enbridge personnel will mark where underground pipes are located. Plan ahead and call the toll-free line at least two working days in advance.

For more general information call the toll-free number at 1-800-994-2762. To book a locate service, free of charge, call either the toll free number or 1-866-344-5463 in Saint John only.