Customer Rate Classes
|Minimum Monthly Consumption||Maximum Monthly Consumption|
|Residential customers who typically uses natural gas for heat and hot water.||Single dwelling homes, individual apartment units||n / A||n / A|
|Customers who typically use natural gas for small and medium hot water.||Apartment buildings, restaurants, churches, small schools||-||<250 GJ|
|Customers who can not be used for large amounts of heat and hot water.||Big box stores, large schools||250 GJ||-|
|Customers who use natural gas for process loads.||Manufacturing & processing facilities||1,000 GJ||<10,000 GJ|
|Customers who use natural gas for industrial processes.||Large central heating plants, large industrial companies||10,000 GJ||-|
|This rate is only available to any customer during the month of April through November.||-||n / A||n / A|
Changing Rate Classes
- "Rate Schedules" of Liberty Utilities Handbook of Rates and Distribution Services .
- Customer accounts are reviewed annually to ensure that they are not affected.
- You can request a change to the class by submitting a letter to us, outlining the rationale for the request. The request will be reviewed by our Customer Care Manager and a written decision will be provided to you within 30 days of receiving the request.
- Any changes to your rate will be made in the following year and will be noted on your next bill.